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Privacy Policy

Last Updated: 31/03/2025

This Privacy Policy (the “Policy”) aims to formalize our commitment to respecting the privacy of users of the website www.tame-component.com (the “Site”) operated by TRONICO.

The Policy and the General Terms and Conditions of the Site constitute a contractual set. All capitalized terms not defined in this Policy are defined in the General Terms and Conditions available here: https://www.tame-component.com/en/terms-and-conditions-of-use.

In the course of providing our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the conditions set out below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data solely for the provision of our Services or for communication regarding these Services, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Thus, you will never be asked to provide personal data considered “sensitive,” such as your racial or ethnic origins, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with this Policy. If you refuse the terms of this Policy, please refrain from using the Site and the Services.

When do we collect your personal data, and what data is collected? We may collect and store your personal data, particularly when you:

  • Browse the Site

  • Fill out a form

  • Contact us

We use your personal data to implement and manage the Services of the Site and respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used exclusively by us and enables us to better tailor our Services to your expectations.

If you have opted to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages regarding our products and promotions. We will then use the personal data you provided during registration. You can unsubscribe from these communications at any time.

1.1 Browsing the Site

  • Connection Data: Each time you log in to our Site, we collect personal data such as your IP address, MAC address, connection date and time, and information about your browser.

  • Browsing Data: We also collect information on how you access the Site, the pages viewed, and the duration of your visit. In this context, we may use cookies as specified in paragraph 6 below.

1.2 Subscription to our Newsletter When creating your Account, you may give prior consent to receive our newsletters about news, new products, services, and promotions related to our Services.

You may also directly consent to receiving our newsletters by entering your email address in the designated fields on the Site.

In any case, you may withdraw your consent to receive such newsletters at any time and at no cost under the conditions outlined in paragraph 6 of this Policy.

1.3 Contact Requests To respond to any requests you may submit to our Customer Service and to confirm your information, we may use your name, surname, email address, and telephone number.

How do we protect your personal data? We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, preventing them from being altered, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of knowledge, implementation costs, the nature, scope, context, and purposes of processing, as well as the risks and their likelihood.

However, since no security measure is infallible, we cannot guarantee absolute security for your personal data.

When do we share your personal data? 3.1 Sharing personal data with third-party companies During your navigation on the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name to ensure the proper functioning of the various services.

Personal data may be transferred to countries outside the European Union to enable the proper functioning of different services.

In accordance with the GDPR, all personal data transfers to a country outside the European Union and/or not offering an adequate level of protection recognized by the European Commission are subject to cross-border flow agreements conforming to the standard contractual clauses established by the European Commission.

Other personal data transfers to the United States are governed by the E.U. – U.S. PRIVACY SHIELD: click here for more information.

Unless a third party requires you to accept its own privacy policy and terms of use, third-party companies that receive communication of your personal data have committed to processing your personal data solely for implementing our Services.

We will never share your personal data with third-party companies for marketing and/or commercial purposes without your prior consent.

3.2 Sharing with Authorities We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary to identify, apprehend, or prosecute any individual potentially harming our rights, any other user, or a third party. We may also be legally obliged to disclose your personal data and, in such cases, cannot object to it.

How long do we retain your personal data? We will retain your personal data only for the duration of your registration on the Site to ensure your identification upon login to your Account and to provide the Services.

Thus, if you unsubscribe from the Site, your personal data will be deleted and retained only in archived form for the purpose of establishing proof of a right or contract.

In any case, we will retain your personal data for no longer than necessary for the purposes for which they are processed, in accordance with the uses set out in this Policy and in compliance with applicable laws and regulations.

Cookies: How do we use them? For details on cookies, please refer to paragraph 6 of the full Policy.

What are your rights? You have provided us with the data in our possession via the Site. You have rights over your personal data. In accordance with data protection regulations, particularly Articles 15 to 22 of the GDPR, and upon proof of identity, you may request access to, rectification, or deletion of your personal data.

Additionally, within the limits set by law, you also have the right to object to processing, restrict it, decide on the post-mortem fate of your data, withdraw your consent at any time, and exercise the right to data portability.

You can contact our Services to exercise your rights at the following email address: contact@tronico-agon.com or by mail at the following address: TRONICO, 26 rue du Bocage 85660 Saint-Philbert-de-Bouaine, enclosing a copy of an identity document.

Can we modify the Policy? We reserve the right to modify the Policy at any time. You are therefore advised to review it regularly. If modified, we will publish these changes on this page and in locations deemed appropriate based on the nature and significance of the changes.

National Commission on Informatics and Liberty (“CNIL”) You may contact the CNIL directly via its website or by mail at: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.